Privacy Policy for VallartaSleep.com

Effective Date: May 1st, 2024

Welcome to VallartaSleep.com, Vallarta Vitality's Sleep Branch. Your privacy is critically important to us, and we are committed to being transparent about how we collect, use, and share your personal data. This Privacy Policy outlines the types of information we gather from visitors and customers, how we may use that information, and with whom we might share it.

Information We Collect

When you use VallartaSleep.com, we may collect the following types of personal data from you:

Contact Information: Your name, email address, and phone number when you engage with our contact forms or newsletter sign-ups.

Billing Information: Credit card details and billing addresses required for processing reservations and payments.

Location Information: Such as your IP address, collected for analytical and security purposes.

Customer Support Information: Data provided voluntarily through customer support interactions.

Browsing Information: User preferences and browsing history on the website collected through cookies for personalized experiences.

Additional Information: Any other information you choose to provide us through our website or in communication with VallartaSleep.com.

Your Rights

Under data protection laws, including the GDPR, CCPA, and PIPEDA, you have the following rights:

The right to be informed about the usage of your personal data.

The right to access and request a copy of your personal data.

The right to correct incomplete or inaccurate personal data.

The right to request the erasure of your personal data.

The right to restrict or object to the processing of your personal data.

The right to data portability.

The right to withdraw consent where data processing is based on consent.

The right to file a complaint with a supervisory authority.

Sharing Your Information

VallartaSleep.com may share your information with third parties under specific circumstances, including:

To facilitate requested services and products.

With trusted third-party service providers for analytical and marketing purposes.

When required by law or to protect the rights, safety, and property of VallartaSleep.com, our users, or others.

In the event of a business transition, like a merger or acquisition, your information may be among the transferred assets.

With your consent for third-party integrations and services on our platform.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

Transactional data is kept for up to seven years for legal and accounting purposes.

Marketing data is retained until you withdraw your consent.

Customer support data is retained as long as necessary to fulfill support requests and legal obligations.

Cookies and Tracking Technologies

VallartaSleep.com uses cookies and similar tracking technologies to analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level.

The technologies We use may include:

● Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser setting so that it will refuse Cookies, our Service may use Cookies.

● Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

● Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

● Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

● Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

● Tracking and Performance Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our treatment of your personal data, please contact us:

By email: [email protected]

By phone: 1-888-704-1092

By using VallartaSleep.com, you consent to the practices described in this Privacy Policy.